On October 28th I introduced the PEAK Teamwork management system and committed that we'd be implementing it fully for the purpose of strengthening our own business. We've been at it for a first month (not full-time, of course) and its impact is beginning to be felt. Preliminary results are quite positive and I'll describe some of the things that work differently around here so far (and we have just begun - it's at the senior management level so far).
1) We have a much better understanding of where our own business has been. As we introduced and gathered simple yet powerful measures for ourselves, it has become more apparent where the source of our success is, and we can easily adjust to build upon these strengths. Intuition is helpful, but hard data is more compelling.
2) We are developing and communicating a stronger collective team vision for the enterprise (both current and future states) and are having active dialogues about not only what is possible, but how to get there.
3) The attitude and atmosphere within the organization has become more positive. Any leader of any team knows how useful this is.
4) We are investing in the business and ourselves with a higher degree of purpose and team commitment.
I don't think it's too early to say the the PEAK Teamwork concepts work for us - and I expect to continue to see benefits as we roll out the concepts at more layers in the organization.
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